To achieve the goals of the Denka Value-Up management plan, all employees must maintain acute quality awareness and strictly comply with quality, safety and other standards while engaging in ongoing quality improvement activities, with the aim of delivering products and services that live up to the trust placed in them by customers and society as a whole.

Our Concepts behind the Quality Policy

The Denka Group handles a broad range of operations, including various organic and inorganic materials, electronic materials and pharmaceuticals. In line with the quality policy aimed at supporting the implementation of the management plan, we have placed the greatest emphasis on delivering products and services that live up to customer trust. To this end, we are engaging in quality assurance activities by giving due consideration to customer requirements in each business field and the latest conditions in the social environment.

Quality Risk Assessments for All Products and Quality Assurance Activities

To achieve the goals of the Denka Value-Up management plan, we are strengthening our quality assurance capabilities via quality risk management. The Denka Group handles diverse goods ranging from commodities to specialty products and is positioned to handle a similar level of diversity in the risk arising from each product and influenced by changes in both internal and external factors. Accordingly, a “one-size-fits-all” approach will not suffice to secure robust employee awareness regarding quality management and maintain effective quality assurance activities.
With this in mind, in fiscal 2019 we introduced a new initiative to assess and manage the quality risks associated with each product from both the market environment and the business environment aspects. We will continue implementing quality assurance activities that accurately address various quality risks based on the assessment of their characteristics and magnitude.

Employing Business Environment Analysis in Quality Management for Vehicle-Mounted Products

Striving to address quality risks associated with vehicle-mounted products, each business division is engaged in the comprehensive analysis of the risks and opportunities as well as the strengths and weakness associated with each product from the aspects of the market environment and quality assurance. Results of this analysis are utilized to formulate quality targets and improvement plans under which relevant departments promote across-the-board quality assurance activities.